Terms of service

Effective Date: 4 December 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of Allefe Services Private Limited’s (“Allefe”, “we”, “our”) digital payment infrastructure tools, APIs, SaaS platforms, SDKs, dashboards, and associated services (“Services”). By using our Services, you agree to these Terms.

Allefe is a technology provider that builds infrastructure for digital transactions. We do not act as a payment aggregator, payment processor, financial institution, or wallet service.

2. Definitions

Client / Merchant: Any business integrating Allefe’s technology.

End-User: User whose information may be processed via client integrations.

Platform: Allefe’s API, dashboards, SDKs, or automation tools.

Non-custodial: Allefe does not store, hold, or control funds.

3. Eligibility

To use our Services, you must:

Be at least 18 years old

Be a legally registered business entity

Agree not to misuse or reverse-engineer our systems

4. Nature of Services

Allefe provides:

API-driven payment infrastructure

Real-time transaction data handling

KYC & AML automation tools

Fraud-monitoring & analytics

Merchant onboarding modules

Developer SDKs and integration support

Allefe does not provide money transfer, settlement, escrow, or payment aggregation.

5. Client Responsibilities

Clients must:

Ensure lawful use of data

Obtain consent from end-users

Follow regulatory requirements applicable to their industry

Not use Allefe for any illegal, fraudulent, or harmful activities

Ensure credentials, API keys, and access tokens remain secure

Clients are solely responsible for interactions with their customers.

6. Service Availability

We strive to maintain 99.99% uptime. However:

Scheduled maintenance may occur

Unforeseen outages may happen

We are not liable for downtime caused by third-party providers or internet issues

7. Prohibited Uses

Clients must not:

Modify or tamper with platform components

Attempt unauthorized access

Breach security protocols

Reverse-engineer software or APIs

Use the system for harmful or unlawful purposes

8. Intellectual Property

Allefe retains all rights to:

Software

APIs

Code

SDKs

Documentation

Algorithms

Brand assets and trademarks

Clients receive a non-exclusive, revocable license to use the platform.

9. Data Privacy & Security

Data processed through Allefe must comply with:

DPDP Act 2023

ISO/IEC 27001 standards

Global information security practices

Clients must:

Provide accurate data

Use secure channels for transmission

Not store or transmit illegal content

10. Third-Party Integrations

Clients may integrate the Services with banks, aggregators, verification partners, or other third parties. Allefe is not responsible for the performance or actions of these third parties.

11. Fees & Payments

Pricing is defined in service agreements or contracts. Failure to pay may lead to service suspension.

12. Termination

Allefe may terminate access if:

Terms are violated

Illegal or harmful activity is detected

Security risks arise

Payment obligations remain unresolved

Clients may also revoke access at any time.

13. Liability Limitations

To the maximum extent permitted by law:

Allefe is not liable for financial loss, business interruption, or data loss

Services are provided “as is”

We do not guarantee uninterrupted operation

We are not responsible for third-party system failures

14. Indemnification

Clients agree to indemnify Allefe against claims arising from:

Improper use of APIs

Violation of laws

Misuse of end-user data

Unauthorized activities

15. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of Hyderabad, Telangana.

16. Modifications

We reserve the right to update these Terms at any time.

17. Contact Us

info@allefe.services
Allefe Services Private Limited, Hyderabad, India